Shipping & Returns

 

Domestic Delivery

We charge a flat fee of $8 for purchases below $50. Purchases $50 and above enjoy free delivery.  Remember to key in the “Shipfree” discount quote at checkout to enjoy the free shipping. Purchases are sent via  Singpost or private courier.  Your purchase will typically reach you within 3-5 working days.

Please note that domestic delivery is currently not available on Saturdays, Sundays and public holidays. Orders placed on weekends and public holidays will be processed on the following working day.

 

International Delivery

International Shipping orders will be send using Registered Mail by air.   Delivery time may vary depending on destination, as a general guide orders should arrive between 8 to 14 days. You may be subjected to import duties and taxes once a shipment reaches your country. Fabricity has no control over, and is not responsible for the additional custom clearance charges applied. Individual country's custom policy varies, and as a resident of your country, you are responsible in complying to the regulations and law of the country you are in.

Fabricity currently ships to most of Asia-Pacific, including Australia and New Zealand and will soon extend our delivery to more regions. We charge a flat fee of $20 per order and $2 for every additional item in the order. Please note that we are unable to deliver to P.O Boxes, military APO/FPO, forwarding and Aramex addresses.

 

Returns

We take special care to ensure that your order is expedited safely and in good condition. Fabrics delivered correctly cannot be returned.

All sales and discounted items cannot be returned.

 

Out-of-Stock / Sold Out Policy

In the event that items chosen had been sold out, we will contact you before we ship your order to discuss the possibility for a replacement or to conduct a refund for that item.