Terms & Conditions

 

Domestic Delivery

We charge a flat fee of $6 for purchases below $50. Purchases $50 and above enjoy free delivery.  Remember to key in the “Shipfree” discount quote at checkout to enjoy the free shipping. Purchases are sent via  Singpost trackable mail or private courier.  Your purchase will typically reach you within 3 to 5 working days. If you do not receive your fabrics after 5 working days ,do email us at enquiry.fabricity@gmail.com to check.

Please note that domestic delivery is currently not available on Saturdays, Sundays and public holidays. Orders placed on weekends and public holidays will be processed on the following working day.

International Delivery

International Shipping orders will be send using Registered Mail by air.   Delivery time may vary depending on destination, as a general guide orders should arrive between 9 to 18 days. You may be subjected to import duties and taxes once a shipment reaches your country. Fabricity has no control over, and is not responsible for the additional custom clearance charges applied. Individual country's custom policy varies, and as a resident of your country, you are responsible in complying to the regulations and law of the country you are in.

Fabricity currently ships to most of Asia-Pacific, including Australia and New Zealand , Europe and United States. Do DM or email us if you do not find your destination and we will revert.  Please note that we are unable to deliver to P.O Boxes, military APO/FPO, forwarding and Aramex addresses.

To keep delivery charges affordable, we charge the following flat fees per order for packages up to 1 kg including packing for the following regions:

  • Malaysia and Brunei - $15 per order .

  • Asia excluding Japan, Ausralia & New Zealand - $28 per order

  • Australia, Japan , New Zealand - $36.

and for packages up to 2 kg including packaging for the following regions:

  • Europe, USA, UAE , Qatar -$68 per order

  • As a gauge, orders not exceeding 3 to 5m of average weight fabrics such as tana lawn and poplin would be under 1 kg, It varies according to the weight of fabric types.

If your order exceeds 1 or 2 kg respectively, we will revert with the estimated delivery fee.

 

Our Products

Our products may vary slightly from their pictures. The images of the products on our website and/or on our promotional literature are for illustrative purposes only. The actual product colours may vary slightly from the image shown due to different device screen settings and camera lighting among other factors. Measurements indicated may have slight variations.

 

Returns

We take special care to ensure that your order is expedited safely and in good condition. Fabrics delivered correctly cannot be returned.

All sales and discounted items cannot be returned.

 

Out-of-Stock / Sold Out Policy

In the event that items chosen had been sold out, we will contact you before we ship your order to discuss the possibility for a replacement or to conduct a refund for that item.